977pkr Privacy Policy

1. Overview and Scope

This Privacy Policy applies to all users of the 977pkr platform, including the website at 977pkr.pro, the Android application, the iOS web app, and any future services operating under the 977pkr brand. It covers the collection, use, storage and protection of personal data from the point of account registration through the lifetime of your account and beyond.

By registering an account at 977pkr or using any feature of the platform, you acknowledge that you have read this Privacy Policy and consent to the collection and processing of your personal data as described here. If you do not consent, you should not create an account or use the platform.

For the purposes of this policy, "personal data" means any information that identifies you or could reasonably be used to identify you — including your name, mobile number, payment account identifiers, device information and gameplay history. "Processing" covers any operation performed on your data, including collection, storage, use, transfer and deletion.

2. What Personal Data We Collect

977pkr collects the following categories of personal data. We only collect data that is necessary for the specific purpose it serves — we do not collect data for collection's sake.

3. How We Collect Your Data

977pkr collects personal data through the following channels:

• Direct submission: Information you provide when registering an account, completing identity verification, contacting support, or updating your profile details. This includes your name, mobile number, and payment account information.
• Transaction processing: Data generated when you make deposits or withdrawals — including the payment reference, amount, timestamp and the payment method used (JazzCash, Easypaisa, Raast or bank transfer).
• Gameplay activity: Data recorded automatically during your sessions — bets placed, games accessed, round results, session duration and any disputes or support cases raised in connection with gameplay.
• Technical collection: Device and connection data collected automatically when you access the platform, including your IP address, device model, operating system version, app version and session start and end times.
• Cookies and similar technologies: Data collected through cookies placed on your browser or device when you visit 977pkr.pro. See Section 7 for full cookie details.

977pkr does not purchase personal data from third-party data brokers or marketing lists. The data we hold about you comes from your direct interaction with the platform or from the technical processes required to operate it securely.

4. How We Use Your Personal Data

We use your personal data for the following specific purposes, and only for these purposes unless we obtain your additional consent:

• To create and manage your 977pkr account, including verifying your identity and age on registration and when specifically required by our verification processes.
• To process deposits and withdrawals in PKR via your chosen payment method — JazzCash, Easypaisa, Raast, bank transfer or card.
• To administer bonuses, cashback and VIP programme benefits, including tracking wagering requirements and qualifying activity.
• To resolve disputes, investigate complaints and respond to support requests. Gameplay data and transaction records are used to investigate specific cases raised by players or identified through our monitoring systems.
• To monitor the platform for fraud, money laundering, multi-account abuse and other prohibited conduct as defined in our Terms and Conditions.
• To operate and improve the platform — analysing usage patterns to improve game loading, stream quality and the overall player experience, particularly on mobile devices and 4G connections common in Pakistan.
• To comply with any legal obligations applicable to the operation of the platform.
• To send you account-related communications — deposit confirmations, withdrawal notifications, and support replies. We do not use your contact data for third-party marketing.

5. Payment Data and PKR Transactions

When you deposit or withdraw using JazzCash, Easypaisa, Raast or bank transfer, 977pkr collects the mobile number or account details associated with your payment method, along with the transaction reference and amount. This data is used solely to process the transaction and maintain an accurate financial record in your account.

977pkr does not store full card numbers, CVV codes or complete bank account numbers. Payment data collected for the purpose of processing a transaction is retained only as long as necessary for that purpose and for financial record-keeping requirements.

• JazzCash and Easypaisa transactions are processed via the respective payment provider's API. Your payment credentials — your JazzCash PIN, Easypaisa PIN or mobile banking password — are never transmitted to or stored by 977pkr. These are entered directly with the payment provider.
• For withdrawal requests, the mobile number or bank account number you register for withdrawals must match the identity information on your 977pkr account. This matching requirement is a fraud prevention measure, not a data collection exercise.
• Payment data is shared with the relevant payment processor only to the extent required to complete the transaction. JazzCash has its own privacy policy governing how it handles your data on its side of the transaction.

All PKR transactions are recorded in your account transaction history, which is accessible from your account dashboard. If you identify any transaction you do not recognise, you should contact 977pkr support immediately with the transaction date and amount.

6. Sharing Your Personal Data

977pkr does not sell your personal data to any third party. We do not share your data with advertisers, data brokers or marketing organisations. Your personal information is shared only in the following limited circumstances:

• Payment processors: JazzCash, Easypaisa, Raast and banking partners receive only the data required to process a specific transaction. This is limited to your registered mobile number or account number and the transaction amount.
• Technology service providers: Companies that provide infrastructure services for the platform — including server hosting, live casino streaming providers and customer support tools — may process certain technical or account data as part of their service delivery. These providers operate under confidentiality agreements that restrict them to using your data only for the specific service they provide to 977pkr.
• Fraud prevention and security: In cases where we suspect fraudulent activity, multi-account abuse or money laundering, we may share relevant data with specialist fraud detection services or, where legally required, with law enforcement or regulatory bodies.
• Legal obligations: If required by law or a binding legal order, 977pkr may disclose your personal data to the extent required by that obligation. We will notify you of any such disclosure where we are legally permitted to do so.

7. Cookies and Tracking Technologies

977pkr.pro uses cookies and similar tracking technologies to operate the website correctly, maintain your login session and analyse how players interact with the platform. The following types of cookies are used:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and cookies that store your preferences — such as language settings. The platform cannot function properly without essential cookies.
• Functional cookies: Used to remember your choices within the platform — such as your last selected game category or preferred deposit method — to improve your experience across sessions.
• Analytics cookies: Anonymised data about how pages are navigated, which features are used and where players encounter errors. This data is used internally to improve the platform. It is not linked to individual account identities.

The 977pkr mobile app uses equivalent local storage and session management technologies to maintain your login state and deliver a consistent experience across sessions on your device.

You can manage cookie preferences through your browser settings. Disabling essential cookies will prevent the website from functioning correctly. Disabling analytics cookies will not affect your ability to play games or manage your account.

8. Data Security

977pkr applies technical and organisational security measures to protect your personal data from unauthorised access, loss, misuse or disclosure. These measures include:

• Encrypted data transmission between your device and the 977pkr platform using TLS encryption. All data sent between the app or website and our servers is protected in transit.
• Access controls that restrict which staff members can access personal data, based on the minimum access needed to perform their role.
• Session management controls that invalidate login sessions after periods of inactivity and flag unusual login patterns — such as access from a new device or location — for review.
• Payment data handling procedures that ensure full card numbers and banking authentication credentials are never stored on 977pkr systems.

You have an important role in your own account security. Use a strong, unique password for your 977pkr account. Do not share your login credentials with anyone. If you use the app on a shared device, ensure you log out after each session.

9. Data Retention

977pkr retains your personal data for as long as your account is active and for a defined period following account closure. The specific retention periods for each data category are:

• Account and identity data: Retained for the duration of your account plus a period following closure, to allow for dispute resolution and to meet financial record-keeping requirements.
• Transaction records: PKR deposit and withdrawal records are retained for a minimum period to support financial audit requirements and to allow players to query historic transactions.
• Gameplay records: Bet and round history is retained for a period sufficient to resolve any dispute about a specific game outcome that may be raised after the session ends.
• Technical logs: Server and access logs are retained for a shorter period, sufficient for security incident investigation, before being overwritten or deleted.

When the relevant retention period has passed, personal data is deleted or anonymised so that it can no longer be associated with you as an individual. Anonymised, aggregated data — such as platform usage statistics — may be retained indefinitely, as it no longer constitutes personal data.

If you request account closure, 977pkr will process your personal data only as required to close the account and complete any pending transactions. Data subject to legal retention requirements will be held for the minimum required period and then deleted.

10. Your Rights Over Your Personal Data

As a 977pkr player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with your account username and the specific right you are invoking.

• Right to access: You can request a copy of the personal data we hold about you. We will provide this within a reasonable timeframe, in a readable format.
• Right to correction: If any personal data we hold about you is inaccurate or incomplete, you can request that it be corrected. For most contact and profile details, you can update these yourself through your account settings.
• Right to deletion: You can request deletion of your personal data. We will delete data that is no longer required for the purposes it was collected, subject to any legal retention obligations that prevent immediate deletion.
• Right to restrict processing: In certain circumstances, you can request that we restrict the processing of your data — for example, while a correction request is being resolved.
• Right to object: You can object to the processing of your data where that processing is not strictly necessary for the operation of your account or the fulfilment of a legal obligation.

11. Minors and Under-18 Users

977pkr is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 18. Age verification is a condition of account registration and may be requested at any point during your account's lifetime.

If we become aware that personal data has been collected from an individual under the age of 18, we will delete that data immediately and close the associated account. Deposits associated with an underage account will be returned to the payment source used.

Parents and guardians who believe that a minor has accessed or registered at 977pkr should contact support immediately at [email protected]. We will investigate and take action promptly. Most modern devices and mobile networks offer parental control tools that can restrict access to online gaming sites — we encourage their use in households with children.

12. Changes to This Privacy Policy

977pkr may update this Privacy Policy from time to time to reflect changes in the platform, the data we collect or applicable legal requirements. When material changes are made, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players via their registered mobile number or email address.

Continued use of the 977pkr platform after changes to this policy have been published constitutes your acceptance of the updated policy. If you do not agree with changes to the Privacy Policy, you should stop using the platform and request account closure.

We encourage you to review this Privacy Policy periodically. The most current version is always available at 977pkr.pro/privacy-policy.

13. Contact and Data Enquiries

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or wish to report a privacy concern, please contact us through any of the following channels:

• Email: [email protected] — for data access requests, correction requests, deletion requests and general privacy enquiries. Please include your account username and a clear description of your request.
• Live chat: available from within the 977pkr app and website. For general account and privacy questions, live chat is the fastest way to get an initial response.

We aim to respond to all privacy-related enquiries within a reasonable timeframe. Complex data subject requests — such as full data exports — may take longer due to the manual processing involved. We will keep you updated on the status of your request.

For concerns about responsible gaming data specifically — such as self-exclusion records — please visit our Responsible Gaming page for dedicated guidance.